FAQ

Perfect timing, Vipin 🙌
An FAQ section is a must for an e-commerce platform like Quicky, since it instantly builds trust for both buyers and sellers. I’ll draft a professional, website-ready FAQ for you—clear, simple, and reassuring .
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Quicky E-Commerce – Frequently Asked Questions (FAQ)

For Buyers

1. What is Quicky?
Quicky is a trusted e-commerce platform that connects buyers with authentic sellers, offering quick delivery, quality products, and secure transactions.
2. How is Quicky different from other online shopping apps?
Unlike other platforms, Quicky focuses on trust, transparency, and local entrepreneurship. Every seller is verified, every product is checked for quality, and every payment is secure.
3. How fast will I receive my order?
We aim for quick delivery. Delivery time depends on your location and the seller, but we always ensure faster dispatch compared to traditional platforms.
4. How do I know the products are genuine?
All sellers on Quicky go through a strict verification process. Products are reviewed for authenticity and quality before being listed.
5. What if I face an issue with my order?
No worries! Our customer support team is available to assist you with returns, refunds, or product-related concerns quickly and fairly.
6. What payment options are available?
We support UPI, debit/credit cards, net banking, and cash on delivery (COD) in select locations.
7. Is my payment safe on Quicky?
Yes, 100%. We use secure payment gateways and encryption to protect your transactions.
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For Sellers

1. Why should I sell on Quicky?
Quicky is designed for entrepreneurs, startups, and small businesses. Unlike big platforms, we ensure fair commissions, zero payment delays, and strong marketing support.
2. How do I register as a seller?
Simply download the Quicky Seller App or visit our website, fill out the registration form, and upload your documents for verification.
3. What documents are required to start selling?
Basic documents such as GST certificate , PAN card, bank details, and product information are required for verification.
4. What are the commission and fees?
Quicky offers a low, transparent commission structure with no hidden charges.
5. How and when will I get paid?
Sellers receive timely payments directly to their bank account after order completion—no delays, no issues.
6. Will Quicky help me promote my products?
Yes! Quicky provides marketing, design, and technical support to ensure your products get visibility and reach more buyers.
7. Can I sell any product on Quicky?
You can sell across categories like food, fashion, electronics, beauty, and more, as long as products are authentic, legal, and safe.
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General

1. Is Quicky available only in Kerala?
We are proudly rooted in Kerala but expanding across India—soon making authentic local products available nationwide.
2. How can I contact Quicky support?
You can reach us via the Help section in the app or email us at info@quickyindia.com .


Quicky is here to make buying trustworthy and selling rewarding.